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Norinchukin Australia Pty Limited Logo

Norinchukin Australia Pty Limited Privacy Policy

Norinchukin Australia Pty Limited ABN 57 617 251 617 (NAU) (or we or us) is a wholly owned non-bank subsidiary of The Norinchukin Bank. This Privacy Policy sets out how we will collect and manage personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and its Australian Privacy Principles (APPs).
Under the Privacy Act, personal information is defined as:

"information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable" (Personal Information).

We are committed to ensuring that any Personal Information you provide to us is appropriately protected.
We may change this Privacy Policy at any time by publishing the amended version on our website.

1. What Personal Information do we collect and hold?

In undertaking our project & asset finance lending business, we may collect Personal Information from you, including your:

If you apply for a job at NAU, we may also collect additional Personal Information such as your work and educational history and Personal Information associated with your Australian working rights.

2. How do we collect your Personal Information?

We may collect Person Information:

3. What Personal Information do we collect and hold and how do we collect it pursuant to the 'Know Your Customer' procedures under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth)?

We collect Personal Information in addition to the Personal Information listed above (in paragraph 1) in the course of complying with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CT Act).

Under the AML/CT Act, we are required to make sure you are who you claim to be and we must rely on reliable and independent documentation or electronic data including:

These documents include the following Personal Information (other than the information listed above in paragraph 1) which we may collect:

The identification documents we collect to comply with the AML/CTF Act (such as a passport or national identification card) may also include information about your racial or ethnic origin which we may collect. Your racial or ethnic origin is 'sensitive information' which is a sub-set of Personal Information and is generally afforded a higher level of privacy protection than other Personal Information.

4. What are the purposes for which we collect, hold, use and disclose your Personal Information?

We may collect, hold and use Personal Information from you to:

We may disclose your Personal Information:

We may disclose your Personal Information to overseas recipients including to recipients located in Japan.

5. How do we hold your Personal Information?

NAU will take steps to appropriately protect your Personal Information including in computer systems operated for us by our service providers.

We may hold your Personal Information in both hardcopy and electronic form:

6. How can you contact NAU and access or correct my Personal Information?

You can generally access and request the correction of the Personal Information that we hold about you by contacting us using the below details.

You can contact us without identifying yourself or by using a pseudonym. However, if you do not identify yourself or provide your contact details, we may not be able to respond to your query.

7. How can you make a complaint about a breach of the APPs?

NAU takes the protection of your Personal Information very seriously. If you have a complaint about how we have collected, used, held or disclosed your Personal Information and/or if you believe that we have breached the Privacy Act or the APPs, please contact us immediately and we will work to resolve your complaint or concerns as soon as possible.

You can also lodge a complaint with Office of the Australian Information Commissioner by visiting its website, calling 1300 363 992 or emailing although we encourage you to contact us first to resolve your complaint or concerns.